Verifying Your zoya9 Account
Account verification on zoya9 is how we confirm that your wallet and your account belong to the same person. It protects your balance from unauthorised withdrawal requests and keeps your account in good standing. The process is straightforward: upload a clear photo of a valid ID and a selfie if prompted, then our team reviews the submission. Once approved, your account is
fully unlocked for withdrawals. Players in Dhaka and Chittagong complete this from their phones in a few minutes. If your documents are unclear or expired, we'll let you know what to resubmit.
- Submit a valid ID — Upload a clear photo of your national ID card or passport. Make sure all four corners are visible and the text is readable.
- Confirm your wallet ownership — We may ask you to confirm the mobile number linked to your bKash, Nagad or Rocket wallet matches your registered account number.
- Wait for review — Our team checks submissions and updates your account status. You'll receive a notification once verification is approved or if anything needs resubmitting.
- Withdrawal access unlocked — A verified account has no holds on withdrawals. Keeping your details current means future withdrawal requests process without extra checks.